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    2860 Ward Blvd Ste B | Wilson, NC 27893
    info@myinfinitehopecounseling.com | (252) 516-5400

  • Infinite Hope Counseling, PLLC

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    FAQs

    How do I book an appointment?

    You may book an appointment by calling (252) 516-5400 or you may book on the Home page via the “Request Appointment” link.

    What are your hours?

    My current availability varies. Please contact me to find out my immediate availability.

    Do you accept insurance?

    Yes, I currently am in network with Blue Cross and Blue Shield, however not with Blue Value or Blue Local plans. With other insurance plans I am considered out-of-network. I can provide you with what is called a superbill so that you may provide that to your insurance company for reimbursement depending on your plan. Please contact your insurance company for details regarding your specific plan and reimbursement rates. Often clients prefer self-pay because private information is then not shared with the insurance company. Because I am not restricted under insurance contracts, I am better capable of providing you quality service that is tailored specifically to your needs without having to worry about session lengths and frequencies.

    How can counseling help me?

    Counseling is a process of working with a counselor towards uniquely identified treatment goals. Each treatment plan is specifically tailored to each unique individual and/or family to ensure that the counseling process is effective in meeting your defined treatment goals. Because this is such a personalized process, how counseling can affect the outcome will look differently for each individual and/or family. Being open and honest with your counselor from the beginning will help to ensure you receive the best experience possible.

    How long will I have to attend therapy?

    The answer depends on your goals and the amount of work you are willing to put into your treatment. You are in control of your treatment plan at all times.

    I am struggling with/looking for help with XYZ. Can you help me with that?

    Please contact me to discuss your concerns and to set up a free initial consultation either by phone or in person. I cannot guarantee that I am able to assist with any and all issues. If I am not able to assist you, then I may be able to provide you with a referral to another provider or practice who may can.

    I or someone else is currently in crisis. Do you provide crisis services?

    I am not able to provide immediate crisis services. If you are in immediate crisis, please call 911 or make your way to the nearest emergency room.

    Do you provide child custody evaluations?

    I am not able to provide child custody evaluations at this time.

    Do you provide prescribe medication or provide medication management?

    I am not able to prescribe medication or provide medication. I am more than happy to discuss general information regarding medications and provide you with a referral to a local psychiatrist or medical provider who will be able to prescribe medication and/or medication management. With your permission I will be able to collaborate with them to ensure that you receive the most effective treatment possible.

    Are you able to conduct psychological testing and/or assessments?

    I am unable to conduct psychological testing and/or assessments for school, work, or disability. I do however utilize certain clinical assessments for behavior, anxiety, depression, and other case-by-case basis issues.

    I don’t have insurance. Will you still work with me?

    If you do not have insurance, please contact me to discuss sliding scale options for treatment, as I work with individuals on affordable mental health treatment. I am also partnered with Open Path Psychotherapy Collective where you can sign up for reduced cost therapy. You can go to https://openpathcollective.org/ for more details.

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    2860 Ward Blvd Ste B Wilson, NC 27893

    (252) 516-5400
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    Infinite Hope Counseling, PLLC
    info@myinfinitehopecounseling.com | (252) 516-5400

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